Car Seat Education & Installation

Become 100% comfortable with your car seats
 

If your car seat has you feeling like this:

Confused kid shrugging expressively Orange County car seat help

instead of like this:

Confident kid smiling thumbs up Orange County car seat check


schedule a car seat session today!


Irvine car seat pink heart
I reached out to Hero Birth Services to help safely and securely install my daughter’s car seat. Marlee met me at my location and spent a good amount of time teaching and showing me how to get a proper installation. Every car seat and car is different and I’m glad I had a professional help for the safety of my daughter. We were previously using the seat belt and with Marlee’s help discovered that the latch system was the best way to install in my car. I wish I had done this sooner!
— Ariel, Irvine

You probably know how important car seats are for keeping children safe, but let's face it: they're confusing. And this confusion leads to A LOT of unsafe car seat use.

In fact, it's estimated that in California only 10-30% of car seats are installed correctly!

That's why we offer car seat education and installation sessions. From figuring out which brand to purchase to fumbling around with all the belts and clips to trying to figure out the manual, we know car seats can be overwhelming... and we're here to help.

Marlee is a certified Child Passenger Safety Technician (CPST) and skillfully guides parents through the process of properly installing and removing car seats into and out of their own cars.

Marlee's goal is for parents to feel 100% comfortable using their car seats every time.


Rates

1 car seat and 1 vehicle: $40

*Each additional car seat or vehicle during the same session is $10. We highly recommend checking your seat in each vehicle in which it will be used, as there can be compatibility issues with certain car seat brands and certain vehicle models/years.

 

Included in your car seat visit:

  • Done at your home or a convenient meeting location, on your schedule.

  • We provide education on your seat(s), your car(s), and how they fit together best to protect your little one.

  • Hands-on practice with guidance and adjustments as needed so you can feel completely comfortable installing and removing your seat(s), as well as securing your little one

  • Proper installation, car seat registration and recall information provided and explained

  • Time to ask all the questions you need to feel comfortable with your car seat(s)


Costa Mesa car seat help Marlee Malone-Franklin CPST
Irvine car seat safety Marlee Malone-Franklin CPST

Frequently Asked Questions

What should I expect for my car seat session?

If you've already purchased and installed your car seat, Marlee will begin by reviewing the current set-up with you and noting any safety adjustments that need to be made for proper use. Then she will use the car seat manual, your vehicle manual, and other resources if needed to uninstall the seat so you can practice installing it yourself, step-by-step. Then Marlee will ask you to repeat the process, allowing you a chance to practice what you've just learned, and ensuring that you can achieve the safest installation each and every time you use your car seat. Marlee can also teach you how to use the LATCH system as well as seat belts to secure your car seat, and can discuss the differences between them.

Once proper installation has been established, Marlee will walk you through the steps of securing your little one into the car seat itself. (If you are expecting or if your child isn't at the visit, a doll may be used.)

After you're comfortable with installing the seat itself and securing your child in it, Marlee will tell you about any recalls announced for the car seat and your vehicle so you can take any action required. 

You can always follow up with Marlee after your session if you have additional questions, as your child grows and new adjustments need to be made, or if you get a new car and want help learning the same process in a different vehicle.


FAQ from occarseat.comWhat about the fire station? Don't they check seats for free? 

A generation ago, many CHP Offices, Police Stations, and Fire Departments were the go-to location for help using a car seat. Today, most of these emergency service organizations either lack funding, man power, or the will to send officers and agents to the week-long training for certification. Additionally, car seats have become increasingly more complex as safety technology increases. (This is why CPSTs must recertify every two years.)

In Southern California, few cities/counties employ currently certified CPSTs, and many publicly employed CPSTs cannot offer help with actual installation and harnessing because of liability concerns. Those that do offer installation help have lengthy wait-times for appointments because of the overwhelming demand. 

*If you stop by a fire station, police department, medical facility, or retail store to get your car seat or booster checked, always ask for the provider's CPST certification card to verify the agent or officer helping you is up to date and supports your family legally and safely. Additionally, if the car seat appointment does not include these tasks, you may be missing crucial information: Car seat sessions should always include hands-on education, recall checks, and question-answering about the car seat(s).


Can you just come over and install the car seat for me?

Well, I could... but that wouldn't be serving you or your little one very well. My goal during a car seat session is to help YOU learn to install and use your car seat comfortably. We will practice a few times, answering questions and problem-solving along the way. 

Installing a car seat isn't something you can learn from just reading or talking about it. It's a learned skill. The physical practice of installing your car seat with your own two hands with the guidance of a Child Passenger Safety Technician (CPST) is invaluable.


I've had the same car seat for a while, but it's time to turn it to the front facing position. Can you help me with that?

Definitely! This is a great reason to have a visit with a CPST. With each new age and stage, there is something else to adjust on your car seat. It can be so helpful to make a big adjustment like going from rear facing to front facing with the guidance of a car seat tech so you can be 100% confident every time you use your seat.


I got a new car and my car seat doesn't fit the way it did in my previous car. Can you help?

Of course! Changing cars is a great time to have a car seat visit. Different makes, models, and years of vehicles have various systems in place for car seat installation. Switching systems can be confusing and overwhelming, and contributes to the likelihood that the car seat will not be installed properly. So schedule a visit and we'll take a look at your new car's set-up, helping you become 100% comfortable again installing your car seat!